Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to flag a crypto casino we haven't covered yet? This page explains the best way to reach Online Crypto Casinos, what we can help with, and what falls outside what we do.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and a member of our editorial team will read your message personally. We don't rely on automated replies to stand in for a real answer, so please allow a couple of working days for a response, longer if we're mid-way through refreshing our rankings.
To help us get back to you faster, tell us upfront what your message is about — a review query, a correction, a general question, or something else. A quick summary line at the top of your email saves everyone time.
What We Can Help With
- Review questions — Want more detail on why a site ranks where it does, or how a specific offer such as a welcome bonus or cashback deal compares to another? Ask us directly.
- Corrections — Crypto casino terms, bonus conditions, and licensing details change. If you've spotted something on the site that looks out of date, we want to know and will look into it.
- Site suggestions — If there's a crypto casino you'd like us to research and consider for a future comparison, let us know which one and why.
- General feedback — Thoughts on how we present our rankings, our methodology, or the site overall are genuinely useful to us.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward the National Problem Gambling Helpline and other resources, and you can also reach the helpline directly at 1-800-GAMBLER.
What We Can't Do
We're an independent comparison and review site, not a casino operator, payment processor, or customer support desk for any of the brands we cover. That means we can't:
- Access, recover, or make changes to your account at any crypto casino
- Process deposits, withdrawals, or resolve payment disputes on a casino's behalf
- Verify your identity or complete KYC checks for a listed site
- Offer legal, tax, or financial advice — for questions about how gambling winnings or crypto gains are taxed in your situation, please consult a qualified professional
If your issue is with a specific casino — a delayed withdrawal, a bonus dispute, or an account question — the fastest path is usually that casino's own customer support channel, since they hold your account details and transaction history. We're happy to hear about your experience afterward, as it helps inform how we assess sites, but we can't intervene directly.
A Note on How We Work
Online Crypto Casinos may earn commission when readers sign up through links on this site. That relationship never decides how a casino is ranked — our ratings are based on factors like supported cryptocurrencies, payout speed, licensing, game variety, and how bonus terms are disclosed. If you ever think a review reads more like an advert than an honest assessment, tell us. That's exactly the kind of feedback that keeps our content useful.
We also cover related topics such as non-GamStop casino options for readers researching alternatives outside standard UK self-exclusion schemes, in case that's closer to what you're looking for.
Before You Get in Touch
A few quick reminders that apply across everything we publish:
- Every crypto casino we review operates offshore, typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator — this is a legal grey area for US players, not a settled legal status, and you should check your own state's laws before playing.
- All bonuses carry wagering requirements, time limits, and eligibility conditions. If you want detail on a specific offer's terms, ask us and we'll point you to what we've verified.
- Our content is intended for readers of legal gambling age in their jurisdiction — 18+ or 21+ depending on the state and site. If you're contacting us on behalf of someone underage, please don't; instead seek support through appropriate channels.
- Gambling involves real risk of loss, and playing with crypto adds price volatility on top of that. Nothing on this site should be read as a way to guarantee income or recover losses.
We appreciate every message that comes through, whether it's a correction, a compliment, or a hard question about one of our rankings. Reach out whenever something needs clearing up — we'd rather hear from you than have you guess.